Welcome into your Help Center

Here is your new Help Center. We have populated it with fictitious content to assist you in getting started. Feel free to modify or remove this content as needed.

The Help Center is designed to provide your customers with a comprehensive self-service support option. Within the Help Center, you will find a knowledge base, and if you are using the Guide Professional or Enterprise plans, there is also a customer portal available for support requests. Additionally, if you have Zendesk Gather, you can incorporate a community feature into your Help Center, enhancing the support experience further.

Customers have the ability to search through the knowledge base for articles that guide them on how to complete specific tasks. They can also explore the community, if it is available, to ask questions and engage with other users. Should your customers be unable to find the answers they are looking for, they have the option to submit a support request for further assistance.

To learn more, please refer to the Help Center guide for end users.

Every user has a profile within the Help Center (available with Guide Professional and Enterprise) that allows users to better understand one another. A profile contains relevant information about the user, along with details of their activities and contributions, fostering a sense of community and collaboration.